Exactly 11 weeks ago, I placed an order over the Ytsejamrecords.com website hoping to get my hands on some of the official bootleg CDs and DVDs from both Dream Theater and Liquid Tension Experiment concerts.
The problem: So far all I have is $130 dollars less in my bank account and unfortunately no merchandise.
Has anyone had the same experience and how long has it taken for your orders to arrive, if you order there yourself?
Does anyone have information regarding who is responsible for that business or "who to contact?" in order to get some assistance?
The website's FAQ itself states that it takes 4-6 weeks to ship and that supposedly a verification e-mail would be sent once the order is shipped. I also tried the e-mail contact form directly from the site, which only resulted in a "non-monitored address" as a reply with no additional hint on who and how to correspond.
Now, more than 11 weeks later, I have received nothing, no CDs, no DVDs, no information on my order.
Could anyone help?
I greatly thank in advance, whoever can give me some information.