Dream Theater

» From "How to contact Ytsejamrecords.com??" // May 15, 2012 12:09:54 PM UTC

Dear Board,

I have to retract my query, as I have finally been presented with my sought-after DT articles.
As if my distress was heard by the angels, I received my order in the mail today - very strange.
6 articles in 2 packages!

Nonetheless, it took a while longer (11 weeks), which really isn't that bad, if you are really interested in getting these rare bootlegs. However, what's worse is the impossibility of getting in touch with the vendor. After so many tries....this really drove me up the wall. It would've relieved me just to hear that the order is still on its way or something - you know like reassurance that the order was indeed sent.

@comment: Thanks for sharing your experience and replying to this subject - you gave me some last-minute confidence, which actually prevented me from filing a credit refund from my credit card. I am glad that your order also arrived. In the end, these guys running this YtsejamRecords business seem to be doing their best and I don't want to start some sort of negative commentary spree. Ultimately, I got what I wanted, right?

Nevertheless, it would be great if they would simply update their "contact us" section on their website so customers have a reliable address and don't get terrifying notifications like "this is a non-monitored e-mail address". This aspect of their business could definitely use some improving!

All's well that end's well!

Satisfied greetings from,
Chris